Why Loyalty Matters by Timothy Keiningham audiobook

Why Loyalty Matters: The Groundbreaking Approach to Rediscovering Happiness, Meaning and Lasting Fulfillment in Your Life and Work

By Timothy Keiningham , Lerzan Aksoy , and, Luke Williams
Walter Dixon

Gildan Media 9781596595415

Unabridged

Format : Library CD (In Stock)
  • ISBN: 9798200644636

  • ISBN: 9798200644629

  • ISBN: 9798200644643

Runtime: 4.67 Hours
Category: Nonfiction/Self-Help
Audience: Adult
Language: English

Summary

Summary

Think you know what it takes to be successful and happy? Think again! If you were to ask anyone what factor contributes most to being successful and happy, you can be virtually certain that not one of them would mention loyalty. And that's a problem. Grounded in the most comprehensive study of loyalty ever conducted, Why Loyalty Matters proves that when it comes to business success, relationship success, and even our overall happiness, loyalty is the difference maker. In Why Loyalty Matters, renowned loyalty experts Timothy Keiningham and Lerzan Aksoy draw from the most comprehensive study of loyalty ever conducted, the landmark Ipsos Loyalty Study, to show why loyalty is critical to our happiness as individuals and our success as a society. You will learn: • How to leverage 10 relationship building blocks to shape your interactions at home and work • How organizations can gauge and strengthen employees' loyalty--and why they should • How to boost your company's profits by finding and developing loyal customers • How to achieve career fulfillment through loyalty to your job and coworkers • How to develop more loyalty in your friendships, family, and community

Reviews

Reviews

Author

Author Bio: Timothy Keiningham

Author Bio: Timothy Keiningham

Timothy Keiningham is one of the world’s most highly acclaimed loyalty experts. He is chief strategy officer at Ipsos Loyalty, one of the world’s largest market research firms. Loyalty Myths, a book he coauthored with Lerzan Aksoy, was ranked as the number four best business book of 2006 by the Globe and Mail, one of the thirty best business books of 2006 by Soundview Executive Book Summaries, and was a 2007 finalist for the Berry-AMA Book Prize for Best Book in Marketing. He has won a number of awards for his research, including the Marketing Science Institute/H. Paul Root Award from the Journal of Marketing and an Outstanding Paper Award from Managing Service Quality. Keiningham currently lives in the New York metropolitan area.

Titles by Author

Author Bio: Lerzan Aksoy

Author Bio: Lerzan Aksoy

Lerzan Aksoy is an acclaimed expert in the science of loyalty management. She is associate professor of marketing at Fordham University, New York. Aksoy has coauthored and coedited several books on loyalty and service, including Loyalty Myths, Customer Lifetime Value, and Profit Maximization Through Customer Relationship Marketing.

Titles by Author

Author Bio: Luke Williams

Author Bio: Luke Williams

Titles by Author

Details

Details

Available Formats : CD, Library CD, MP3 CD
Category: Nonfiction/Self-Help
Runtime: 4.67
Audience: Adult
Language: English