From Pessimism to Promise: Lessons from the Global South on Designing Inclusive Tech

Summary

When it comes to tech, the mainstream headlines are bleak: Algorithms control and oppress. AI will destroy democracy and our social fabric, and possibly even drive us to extinction. While legitimate concerns drive these fears, we need to equally account for the fact that tech affords young people something incredibly valuable—a rare space for self-actualization. In From Pessimism to Promise, award-winning author Payal Arora explains that, outside the West, where most of the world's youth reside, there is a significant different outlook on tech: in fact, there is a contagion of optimism toward all things digital. These users, especially those in marginalized contexts, are full of hope for new tech.

Drawing on field insights in diverse global contexts such as Brazil, India, and Bangladesh, Arora describes what drives Gen Z to embrace new technologies. From Pessimism to Promise discusses the shift to relationally-driven approaches to design; how to create "algorithms of aspiration"; how to reimagine the digital space for sex, pleasure, and care; and, what we can learn from feminist digital activists and women's collectives in the Global South on shared digital provenance and value, as well as indigenous approaches to sustainability, that challenges sacred ideas on degrowth, circular economy, and the doughnut economy.