Business Etiquette
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The Thing About Work
Richard A. Moran
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Executive Presence
Sylvia Ann Hewlett
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Writing Without Bullshit
Josh Bernoff
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You Said What?!
Kim Zoller
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High-Tech, High-Touch Customer Service
Micah Solomon
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The No Asshole Rule
Robert I. Sutton
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The Art of Doing
Camille Sweeney
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Miss Manners Minds Your Business
Judith Martin
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Style Bible
Lauren A. Rothman
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You Did What?!
Kerry Preston
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The Etiquette Edge
Beverly Langford
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The Modern Trusted Advisor
Nancy MacKay