Conflict Resolution & Mediation
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What to Do When Things Go Wrong
Frank Supovitz
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The Power of Resilience
Yossi Sheffi
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Ask for More
Alexandra Carter
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You're It
Eric J. McNulty
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Creating a Drama-Free Workplace
Anna Maravelas
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Turn Enemies into Allies
Judy Ringer
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The Minority Experience
Adrian Pei
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Bargaining with the Devil
Robert Mnookin
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The Anatomy of Peace, Third Edition
the Arbinger Institute