Customer Relations
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Winning Her Business
Bridget Brennan
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The Innovator's Dilemma
Clayton M. Christensen
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Strategic Customer Service
John A. Goodman
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Nincompoopery
John R. Brandt
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Know What You're FOR
Jeff Henderson
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The Customer of the Future
Blake Morgan
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Ignore Your Customers (and They’ll Go Away)
Micah Solomon
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Undaunted
Kara Goldin
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Driving Loyalty
Kirk Kazanjian
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Superconsumers
Eddie Yoon
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The Customer Loyalty Loop
Noah Fleming
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Jobs To Be Done
Stephen Wunker