The Conflict Resolution Phrase Book: 2,000+ Phrases For Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
By Cornelia Gamlem and Barbara Mitchell
Read by Karen Saltus
Unabridged
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3 Formats: CD
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3 Formats: Library CD
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3 Formats: MP3 CD
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ISBN: 9798200595068
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ISBN: 9798200595051
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ISBN: 9798200595075
| Runtime: | 4.41 Hours |
| Category: | Nonfiction/Business & Economics |
| Audience: | Adult |
| Language: | English |
Summary
Summary
The Conflict Resolution Phrase Book is a great resource that everyone should have, to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation.Author
Author Bio: Barbara Mitchell
Barbara Mitchell is an author, speaker, human resources consultant, and coauthor of The Big Book of HR and The Essential HR Handbook. Most of her HR career was spent with Marriott International. She is now managing partner of The Mitchell Group, helping clients successfully hire, develop, engage, and retain the best talent available.
Author Bio: Cornelia Gamlem
Cornelia Gamlem, SPHR, is president of The GEMS Group, Ltd., and consults, speaks, and writes on human resource and management issues. A recognized expert in employee relations and human resources, she coauthored The Big Book of HR and Roadmap to Success: 5 Steps to Putting Action Into Your Affirmative Action Plan.
Details
Details
| Available Formats : | CD, Library CD, MP3 CD |
| Category: | Nonfiction/Business & Economics |
| Runtime: | 4.41 |
| Audience: | Adult |
| Language: | English |
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