The Power of Business Process Improvement 2nd Edition: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

Author Bio: Susan Page

Susan Page is the award-winning Washington bureau chief of USA Today, where she writes about politics and the White House. She has covered six White House administrations and ten presidential elections. She has interviewed the past nine presidents and reported from six continents and dozens of foreign countries. She has appeared as an analyst on ABC’s This Week, CBS’ Face the Nation, CNN’s State of the Union, Fox News Sunday, NBC’s Meet the Press, PBS’ NewsHour, NPR’s The Diane Rehm Show, and other TV and radio programs. Her first book, The Matriarch: Barbara Bush and the Making of an American Dynasty was an instant New York Times bestseller.