The Simple Truths of Service: Inspired by Johnny the Bagger
By Ken Blanchard and Barbara Glanz
Read by Don Hagen
Unabridged
Format :
Library CD (In Stock)
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3 Formats: CD
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3 Formats: Library CD
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3 Formats: MP3 CD
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ISBN: 9798200627677
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ISBN: 9798200627660
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ISBN: 9798200627684
| Runtime: | 0.63 Hours |
| Category: | Nonfiction/Business & Economics |
| Audience: | Adult |
| Language: | English |
Summary
Summary
If you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery storeAuthor
Author Bio: Ken Blanchard PhD
Dr. Ken Blanchard is the cofounder and Chief Spiritual Officer of The Ken Blanchard Companies, an international management training and consulting firm that he and his wife, Margie Blanchard, began in 1979 in San Diego, California. In addition to being a renowned speaker and consultant, Ken also spends time as a visiting lecturer at his alma mater, Cornell University, where he is a trustee emeritus of the Board of Trustees.
Author Bio: Barbara Glanz
Barbara A. Glanz is an internationally known speaker, author, and consultant.
Titles by Author
Details
Details
| Available Formats : | CD, Library CD, MP3 CD |
| Category: | Nonfiction/Business & Economics |
| Runtime: | 0.63 |
| Audience: | Adult |
| Language: | English |
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