Customer Relations
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The Invisible Touch
Harry Beckwith
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Networking for People
Devora Zack
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High-Tech, High-Touch Customer Service
Micah Solomon
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Going Social
Jeremy Goldman
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Uncommon Service
Frances Frei
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The Service Culture Handbook
Jeff Toister
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The Customer Success Professional's Handbook
Ruben Rabago
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It Starts With Clients
Andrew Sobel
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Stop Listening to the Customer
Adam Ferrier
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The Customer Success Economy
Nick Mehta
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Running Lean, 2nd Edition
Ash Maurya
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Escaping the Build Trap
Melissa Perri