Customer Relations
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It Starts With Clients
Andrew Sobel
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Stop Listening to the Customer
Adam Ferrier
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The Customer Success Economy
Nick Mehta
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Running Lean, 2nd Edition
Ash Maurya
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Escaping the Build Trap
Melissa Perri
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Customer Experience For Dummies
Roy Barnes
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Call Center Success The Sandler Way
Tom Niesen
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Unfiltered Marketing
Stephen Denny
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Listen Up!
Karen Mangia
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RETAIL SUCCESS IN AN ONLINE WORLD
Rob Fishman
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Selling Professional Services the Sandler Way Or, Nobody Ever Told Me I’d Have to Sell!
Chuck Polin
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Happy Customers Everywhere
Bernd H. Schmitt